Reference

What You Agree To When You Use Tkabat

These terms set out the rules that apply when you open an account and use our services. Access to Tkabat and eligibility to play depends on your local law and the region you are in — check what applies to you before you proceed.

Applies to all account holdersSubject to local law and eligible regionsbKash, Nagad, Rocket coveredUpdated terms take effect on noticeContact support with any question
Tkabat What You Agree To When You Use Tkabat
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your transactions are things we take seriously. We use SSL encryption on all connections, and sensitive account data is never stored in plain text. We do not share your personal details or payment records with third parties except where required to process a transaction or comply with a legal obligation.

Data Handling

We collect only what is needed to operate your account — your contact details, payment method, and transaction history. Nothing more is held without reason.

Account Verification

Identity checks are carried out before withdrawals are processed. This is standard practice and protects both your account and ours.

Retention Policy

Account data is retained for as long as your account is active and for the period required by applicable law after closure.

Requesting Changes

To update your registered mobile number or request account data, contact support at support@Tkabat with proof of identity.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or you have a dispute about a transaction or account action, our support team is available to help. Reach us through the channels below and include your registered account number to speed things up.

Team online

Live Chat

Open the chat window from any page on Tkabat. Average response time varies by queue — have your account details ready.

Email Support

Write to us at support@Tkabat. Include your registered mobile number and a brief description of the issue.

Account Help Centre

Check the help section in your account dashboard for common questions about payments, withdrawals, and account rules.

Common Questions About These Terms

Real questions about how these terms work in practice — covering eligibility, payments, account rules, and what to do if something goes wrong.

Account registration is open to eligible adults in supported regions. Access depends on whether using this platform is lawful under your local law. Check your local regulations before registering.

No. Each person may hold one account only. If we detect duplicate accounts, both may be suspended and any pending withdrawals held pending review.

Contact support at support@Tkabat with the bKash transaction ID and amount. We will check the transfer log on our end and resolve it, usually within one business day.

Withdrawals go back to the wallet used for the original deposit. We run a standard identity check first. Once cleared, the transfer is sent to your Nagad or Rocket number on file.

Raise a dispute through live chat or email within 30 days of the transaction date. Include your account number and the transaction reference so we can pull the record quickly.

We will notify you of material changes by email or an in-account message. Continued use after that notice means you accept the updated terms. You can close your account if you do not agree.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.